Your Outsourced IT Team In Central Ohio

Simplified IT | Solid Security | Sound Relationships

Contact Us Today

Dear Clients, Friends and Community Members:

For the last 25 years, it has been my honor and privilege to lead BSSI and to work with an amazing group of employees and clients to serve more than 750+ clients.  It has always been my belief that as a successful company, it is our responsibility to our clients to constantly be seeking new opportunities to serve them better and grow and expand our products and services. This is the reason for my message today.

After much contemplation, research and analysis, I have decided to merge BSSI into another organization.

This is not a decision I have taken lightly, as I have been approached with many opportunities to sell the company over the years, but have decided that now is the appropriate time.

I have taken many months to research other organizations to find just the right fit – a company that has core values that are strongly aligned with BSSI and that conducts its business and cares for its clients in the same manner we do.

The new company, which is based here in Ohio, will take BSSI to the next level – bringing fresh energy, new ideas and a strong, positive culture. Additionally, our employees and clients will have access to more resources, services and support moving forward.

The Go2IT Group has been a leading national provider of Information Technology Services and Support since 1995. Based out of Westlake, OH, Go2IT specializes in IT support, IT Outsourcing and IT Consulting.  They assumed operations of BSSI beginning Monday, 5/23/22 and will be sharing more details with you in the coming weeks.

I will continue to serve in a consulting role with the new owners as they transition the companies into one entity and as I transition into retirement and a new phase of life.

I am personally and professionally grateful to the many employees, clients and colleagues who have walked with me on this entrepreneurial journey. I am so proud of what we have built and the legacy that I am leaving with this organization.

Diana Spurgus

Let us focus on the technology so you can focus on the bigger picture, your business.

We are always ready to assist you whenever you need it most. Our goal as an extension of your team, is to give you peace of mind knowing you have a sound technical infrastructure in place to allow you to focus on what you do best, run your business.

OUR SERVICES

Advisory Services

Advising you on how to use technology to achieve your business goals.

Network Management Services

Conducting quality control of your network to keep your team productive.

Cybersecurity Services

Taking care of your antivirus, patching, encryption and more to keep you secure.

Help Desk Services

Technology breaks? Forgot your password? We have your back. Just give us a call.

OUR PROCESS

Plan

We work together to develop your IT strategy and support plan based on your business goals.

Execute

We implement the IT strategy and support plan.

Analyze

We perpetually review your IT environment and support results.

Communicate_Process Icon

Communicate

We keep you informed about your IT environment while you keep us up-to-date on new business goals.

Evaluate

Examine business’s current environment and pain points.

Customer Service Rating

Year-to-date
94.3%
satisfaction

Last quarter
98.6%
satisfaction

3684

I have the utmost confidence in BSSI staff. They always solve IT issues in a timely manner, I was able to get back to work quickly. Thank you once again!

Lee Ann, Fairfield Center for Disabilities and Cerebral Palsy

My problem was resolved via email. BSSI always know exactly what they are doing or quickly finds the answer. Love that! Allows us to get back to work without agonizing over techy stuff that we don’t understand.

Margie, Lancaster Fairfield County Chamber

Every single person we deal with at BSSI is patient and kind.

Susan, Lighthouse Inc

The response time is quick! Much faster than other companies used by my previous employers. Service exceeds expectations!

Jay, Alius Health

As always, I am very impressed with the quick and efficient reaction to any situation that I have had with my computer system. Even is the issue is not directly related to BSSI, they make sure to do everything in their power to resolve my problem.

Lori, Business Pro Inc

Almost zero down time. The BSSI team is fast, polite and very courteous.

Justin, E.C. BABBERT

15 Minutes
Discovery Call

  • This field is for validation purposes and should be left unchanged.