Testimonials

Miller Lewis Insurance Agency, Inc.

kent-miller Miller-Lewis Insurance Agency relies on our computer network for every aspect of our business. Before Business System Solutions Inc (BSSI), we were at the mercy of an IT provider who frankly couldn’t keep up with our ever evolving needs. Through our partnership with BSSI, we are assured of prompt service, an ability to work with our staff to correct any problem which in turn increases our productivity and allows us to stay up to date with all our computer requirements. In our transition to a paperless operation, we rely heavily on their back up services to guard against a system failure, crash or other event that would lose critical business information. Their staff feels more like a part of ours without the added costs of hiring an “in-house” IT staffer.

Thanks BSSI!

Kent Miller, President and Co-Founder
Miller-Lewis Insurance Agency, Inc.

Drew Shoe Corporation

peter-struzzi Drew Shoe Corporation has outsourced its IT functions with Business Systems Solutions, Inc. (BSSI) for the past 8 years. During this time, we have found BSSl to be extremely responsive to our needs and proactive in suggesting improvements and enhancements to our IT infrastructure allowing Drew to minimize downtimes and to safeguard our data. Drew’s business is completely dependent on the proper functioning of its IT network and as such we have been very discriminating on the services used which affect it. BSSl has been intimately involved in all phases of our IT from basic technical issues to network support and decision-making support regarding issues such as secure back-up and system upgrades.

Each time we interact with BSSl we get a level of service which would be very difficult to distinguish from an in-house IT department. This is extremely important since we have been and are in a growth mode which often requires unforeseen modifications and enhancements to existing hardware and software. I would without reservation recommend the services of BSSl to any organization requiring outside technical expertise in the area of information technology.

Peter J. Struzzi, MBA, CMA. CPA
CFO & Principal, Drew Shoe Corporation

University of Rio Grande

paul-harrison The University of Rio Grande has been working with Business System solutions, Inc. (BSSI) since 2003. BSSI has performed a variety of services for the University including conducting a network analysis of our network systems to determine ways to improve computer services and networking on campus, and consulting and assisting in the integration of our administrative software systems with accounting software. We are continuing to use BSSI as we continue to make changes in other departments. BSSI is able to provide us with a variety of computer service options that includes hosting and software management in varying degrees from complete management by our own organization to management by BSSI.

I highly recommend BSSI for computer and network services. We plan on continuing to work with BSSI to explore new projects, hosting, and consulting possibilities.

Paul D. Harrison
Chief Operating Officer
University of Rio Grande

E.C. Babbert, Inc.

rick-gibbs Working with the professionals at Business Systems Solutions has been nothing but a positive experience. They are caring, knowledgeable and professional in taking care of the network of my employer EC Babbert, Inc. No matter what problems have arisen, they have worked with me to make sure that our network is always up and running with the absolute minimum of down time.

Problems are always met with a good explanation of what is happening and the fix that is needed to make the problem go away. No one ever talks down to anyone and I never feel that any of my questions are silly or bothersome. The technicians are very patient and friendly and anxious to find the right solution the first time they encounter an issue. As anyone who is in charge of keeping the network functioning knows, glitches to occur and having the peace of mind that a call to BSSI will fix the problem quickly, eliminates the stress of worrying how long you’ll be down.

I will tell you that our company entered into a service agreement last year with BSSI and it has turned out to be a good decision for us and has certainly cut our costs. In tough economic times, cost savings and peace of mind about our network have made the difference for us and I heartily endorse Business Systems Solutions Inc.

Rick Gibbs, Controller
E.C. Babbert, Inc.

M.R. Medical Billing Services, LLC

It has been a great pleasure working with BSSI. We can’t say enough about them. BSSI has a great respect for our business and is always at our beck and call. BSSI has worked a substantial amount of time on solving our server / Medisoft issue. We find BSSI always willing to go the extra mile. BSSI is a fine example of how every service company should be. Their character and professionalism are outstanding. We enjoy being around them and look forward to our businesses working together into the future.

Michelle Weaver and Rita Burgess
MR. Medical Billing Services, LLC

Finley Fire Equipment Co., Inc

BSSI is always there when we need them, with support and answers to all of our technical issues no matter how big or small. They understand the importance of maximizing our system uptime so we can sell more fire-related products and respond accordingly! Having a technology background myself, I understand first-hand how qualified and technically competent they are. Thank you BSSI!

Rick Ebersole, Vice President IS/Marketing
Finley Fire Equipment Co., Inc

Jones, Cochenour & Co.

jeanette-addington BSSI is an instrumental part of our IT management team and environment. The services are very timely and the BSSI team members are adept to our needs; we quite frankly could not operate our business as smoothly without them.

Jeanette R. Addington, MBA, CPA, CGFM
Managing Partner, JCC

A-1 Self Storage, Commercial Properties, Pizza Cottage Pizza

Pre- BSSI days were helter-skelter. We couldn’t get support, even from our vendors. BSSI came out, corrected the problems and came up with policies and procedures; we followed them and quit having computer problems. They really got us on track.”

Lloyd Helber, Owner
A-1 Self Storage, Commercial Properties, Pizza Cottage Pizza

Robert K. Fox Family Y

mike-lieber The qualities we like most about BSSI are their quality of work, timeliness of service & professionalism of their team. BSSI performs an excellent job of dealing with network problems and an excellent job of installing new networks. Our organization now has a much improved computer system with much fewer crisis situations. BSSI is an outstanding service company… one of the very best!

Mike Lieber
Executive Director, Robert K. Fox Family

Chillicothe Metropolitan Housing Authority

BSSI is very reliable and dependable which is very important for organizations with no real in-house computer staff. Knowing they are just a telephone call away is a big benefit to us. For example, our server went down and they walked us through a rough time. They had us up and running in hours.

Carleena Beverly,
Finance Director, Chillicothe Metropolitan Housing Authority

Brenwill Investments, LLC

brent-williams The BSSI services for which I have contracted over the years have always been provided with the highest level of professionalism and efficiency. I am not a computer or networking expert and it is exceptionally helpful to me when I can free my time and mind by calling BSSI and let them deal with any problems in an expedient way. I don’t want to know the details - just make it all run!

Brent Williams,
CEO, Brenwill Investments, LLC

Fairfield County United Way

sherry-orlando BSSI conducted a network assessment at the onset of our relationship. The network assessment is a wonderful tool as I now know more about my network than I ever did. We enjoy working with BSSI as they are very knowledgeable and always provide prompt service with a personal touch.

Sherry Orlando, Director
Fairfield County United Way

Hocking County Job & Family Services

BSSI is a very professional PC service provider and we are pleased to form a partnership with them. Our prior experience with this firm has allowed us to enjoy very successful projects in terms of time, costs and quality.

Robert Smith
Director Hocking County Job & Family Services

Fairfield Metropolitan Housing Authority

susan-secoy I called BSSI on a Monday and asked them to sit in on a meeting the same day with our new Director and several staff members. We needed to understand our capability in using our new software beyond the walls of our office into other Housing Authorities. BSSI was able to explain what our options would be and what might work best for us. I just wanted to thank you for being so available and knowledgeable about how we should proceed. You guys are the best!!

Susan Secoy, Deputy Director
Fairfield Metropolitan Housing Authority

Claypool Electric, Inc.

As our business has grown, so has our need for a reliable network. BSSI has worked closely with Claypool Electric, Inc. to manage this growth. We use BSSI because of the fast service, knowledgeable techs, and fair billing.

Greg Davis, President
Claypool Electric, Inc.

Zanesville Metropolitan Housing Authority

BSSI completely over-hauled our network infrastructure for our 4 locations and 35 workstations. BSSI knows what they are doing and they work very hard at supporting our tasks. They are always there for us when problems arise. Whether in person or over the phone, the BSSI staff is friendly, courteous and very prompt. They are always smiling and willing to help with any problem. When the technicians need to come on site, they come immediately; there is never a hassle! We also enjoy the support tools that allow them to fix issues remotely as it saves down-time and money for Zanesville Metropolitan Housing Authority. Thank you BSSI!

Operations Team
Zanesville Metropolitan Housing Authority

Jeffrey D. Rice, OD LLC

jeffrey-rice Thank you BSSI for your thoroughness, knowledge and attention to details. Since you have accepted us as a client and restructured our computer network, we have not had a network breakdown. We also enjoy the Prime Care Plan. It was nice to come into work the morning after a thunderstorm caused a power interruption and find the network back up and running as if nothing happened.

Dr. Jeffrey D. Rice
Jeffrey D. Rice, OD LLC

Downing Companies

BSSI is always very prompt and everyone is very friendly. They always go the extra mile and resolve problems as quickly as possible. BSSI moved our corporate servers that have 13 locations connecting to it. I don’t know what we would do without them!

Debbie Kenney, COO
Downing Companies

Thomson RCA Plant

Our outsourcing transition to BSSI went amazingly smooth and the skill set of their personnel exceeded our expectations by a significant margin. We thank BSSI for being a resource we can rely on.

Gene Fairchok
Thomson RCA Plant

MACNA / DeDietrich

BSSI has proven to be a valued resource for PC and network support and for Great Plains software support and training. Their staff is professional and courteous and they are always prompt to respond to our needs.

A. C. Young, CFO
MACNA / DeDietrich